Arishanya ~ Head Moderator
English Community
Age of Conan Website ~ Social Guidelines ~ Funcom Customer Support
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Note: The views expressed in this post are solely those of the author and do not necessarily reflect the views of Funcom or its management.
this surprises me.. this is a friday evening in europe and its prime time for most people who has work.. can it not wait until atleast the morning? and as a moderator i would assume your a employee of fc? this is not good the way you handle this situation. ofcourse people want fix but i doubt anyone with a logical mind wants it on a friday evening after along week at work.
Well, i have been advocating for this game for 4+ years, and im a adult. Patching or downtime on friday night in main playtime? its like closing the pub in the weekend.
Koraile, dark templar.
Funcom can easily win by using common sense and one shred of organization.
Example: "Hmmm Friday night primetime is probably just about the worst possible time to bring down servers, let's wait until 1:00AM CET so that at least most of the prime time raids will have been concluded by then. Also that way we can give a 3 hour warning instead of one hour" (which got shortened by 10 minutes btw, even cheating on timers....)
See? It isn't THAT difficult.
Also, no, we cannot reform the raid. Scheduled raid time was 20:30-23:30 CET. You shut down the servers at 23:00, I can't ask people to stay available for what MIGHT or MIGHT NOT be a shorter downtime for the last half hour of the raid. And in case you're wondering: yes, that last half hour IS a big deal for us, we could have killed one more boss which would have allowed us a better chance at progression on Monday.
So don't assume you're screwing your customers just a bit, because the simple truth is, you don't know how much you're screwing them. Be smart and play safe, especially when it's so easy to do.
[EDIT] And for the love of god don't pull the "then we screw US" card. If that's the problem, you shut them down at 7AM CET = 1 AM EST. I'm pretty sure you won't have all that many players in EU playing at 7 in the morning.
Last edited by MagnusLL; 5th April 2013 at 21:20.
I am not a Funcom employee. I am a volunteer - unpaid - player exactly like all of you.
I know it's not ideal. But would it really have been better for them to go the whole weekend without anything, and allow the crashes/lag/what have you continue throughout everyone's time off of work?
Arishanya ~ Head Moderator
English Community
Age of Conan Website ~ Social Guidelines ~ Funcom Customer Support
End User Lisence Agreement ~ Terms of Service ~ Rules of Conduct
Note: The views expressed in this post are solely those of the author and do not necessarily reflect the views of Funcom or its management.