BIG thanks to Funcom customer service! As usual, you replied promptly with advice that actually addressed (and fixed) the issue. FC games may be old and buggy (like me) but your customer service continues to shine.
Yes, FC and I have history. I beta tested both AOC and TSW and have subscribed to both games over the years. And every time I have had to submit a ticket, it has been answered in a reasonable length of time with helpful advice. This morning you answered within an hour -- I was shocked and oh so happy<3