As announced a few weeks ago, we will merge the Age of Conan servers before the Christmas Holidays. Today we want to give you some detailed information about how these merges will happen and what this will mean for you, the players.
We will be spreading the server merges over the next few weeks so not all the servers will be merged at the exact same time. It is important to us to ensure that the merge process goes as smooth as possible. Therefore it is vital that we spread out the work rather than doing these complicated processes all at the same time in order to minimize possible risks.
The first servers that will be merged are the US servers ‘Bloodspire’ and ‘Hyperborea’. The list of servers for the next merges will be published shortly.
It is important to know that during the time servers will be merged, all servers of the same territory (US or EU) will not be available. This means that during this week's downtime - where the two above mentioned servers are merged - all US servers will be unavailable. The exact duration of such a downtime will be announced soon but we do expect them to be longer than the usual update downtime.
When the merge process is complete we will be giving all active subscribers an appropriate amount of free game-time to compensate for the additional downtime required for the merges. The details of this will be communicated once the merge process is complete.
It’s important for us to ensure the best game-play experience for you all, and more healthy populations on each and every server will make sure we maintain healthy communities for the game in the future.
Once the merges are complete we will be offering a free one-use character transfer option for all characters so that if you wish to join a different community after the merge than the one you were allocated you are free to do so. This transfer will be free of charge and can be used once per character and will be available from your billing pages.
Also after the merges are complete we will be opening up new ‘fresh start’ servers in both the US and EU territories. One each for PVE and PVP rulesets. Transfer will not be allowed to these servers after the merges. These new servers are designed to allow players to start afresh in a totally new environment should they wish to do so and forge a new community instead of joining one of the newly merged ones.
We wanted to post this announcement with a server merge FAQ but we will aim for tomorrow instead. We saw no point in holding back the bulk of the announcement just on that minor issue.
RECAP
(Questions answered in the thread in relation to the above announcement)
Sorry for the delay. I did have to drive home! Here is a quick recap:
- Questions on battlekeeps, names, and ect will be covered tomorrow in the FAQ hopefully.
- We will have to pull all the US servers down to do this small merge.
- There is no official ETA on the downtime but the going rate thus far is 5-6 hours. More information on that soonish.
- We are still aiming to come up after the first merge. Future merges will happen shortly after but hopefully at a faster rate.
- The first set of merges are Oceanic servers and thus the two Oceanic servers are being merged.
These are answers to questions not posed in the FAQ for tomorrow. Please try to keep everything civil as I know not everyone will agree with the merges. I will try to address all concerns as much as I can throughout the entire process so please be patient. Even though I know it's hard! It's a very exciting time for everyone and it's the best time for us to be as informative as we can at the right time.
Quote:
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Originally Posted by Silirrion (12/16/08)
As I mentioned already, the downtime this week is for preparations for the merges and we will announce more information about the merges themselves early in the new year. There won't be any additional updates until that time.
It is important that the holiday period is uninterrupted (both because players have more time to spend in game and I think its important there is not excessive downtime during that period, and we also have holiday periods to account for here) than rushing something out prior to the Christmas period.
There will be a full update on the plan for the merges once the holiday period is over in January.
Character transfers will not be activated until after the merge process is completed.
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Server Merge FAQ
Age of Conan Forums
Server Merge Information
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Server Merge Information
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