I'm missing 14 items on one of my toons and this is what I'm told:
[Game Master]: In order to investigate this, I will need their *EXACT* names. Do you have these?
[Game Master]: Due to the way data is logged, GMs are not able to see that an item is missing. If we have the name, we can run a trace on items with that name and may be able to find it that. Do you remember any of the names?
Seriously, Funcom? This is the best you can do? If you can't find the items without us telling you every item that is missing then you need to do a rollback.