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Thread: crashing heavily

  1. #1

    Default crashing heavily

    AoC launcher always worked fine for me , except some crashes now and then.
    A few days ago the game started to crash more often then and since yesterday it is impossible for me to play .
    It started with crashing every 30m and now i am at a point where i start the game , move 2 steps and crash.
    Broken data has been repaired twice already and no other programs than AoC is open .

    Anyone having the same problem ?

    Crash log

    Access Violation (0xC0000005) in C:\windows\system32\d3d11.dll
    Access violation reading from memory location 0x406CE041.


    Registers
    EAX:6DBB2550
    EBX:406CDFCD
    ECX:14E21634
    EDX:14E1CFCC
    ESI:00000000
    EDI:00000081
    ESP:0018F728
    EBP:0018F764
    EIP:6DC57DA4

    CS:0023 DS:002B ES:002B
    FS:0053 GS:002B SS:002B

    Flags: 00210202
    FPU Ctrl:000A001F


    Stack from address 0x0018F728
    6dbb8590 14e1d004 14e213b0 00000081 00000000 00000009 00000008 1b95b975 00000000 14e23744
    14e215bc 14e21634 14e215f8 14e213b0 6dc97d68 0018f794 6dc5753c 14e1cfcc 00000000 fffffc85
    6dbb2550 00000000 6dc95ebc 0018f7b0 0018f7b4 14db87e4 00000002 0018f7b8 6dc03e5a 6dc962e0


    Callstack
    [0x6DC57DA4] D3D11CreateDeviceAndSwapChain + 0x961BE
    [0x6DC5753C] D3D11CreateDeviceAndSwapChain + 0x95956
    [0x6DC03E5A] D3D11CreateDeviceAndSwapChain + 0x42274
    [0x74C83311] DXGIReportAdapterConfiguration + 0x1131
    [0x74C817EE] Symbol not found. (0)
    [0x011A20B3] Symbol not found. (0)
    [0x00FE4CC7] Symbol not found. (0)
    [0x0043F4E1] Symbol not found. (0)
    [0x004446CE] Symbol not found. (0)
    [0x00443928] Symbol not found. (0)
    [0x00412759] Symbol not found. (0)
    [0x0173BD07] Symbol not found. (0)
    [0x756E33AA] BaseThreadInitThunk + 0x12
    [0x77D09EF2] RtlInitializeExceptionChain + 0x63
    [0x77D09EC5] RtlInitializeExceptionChain + 0x36
    Last edited by Daraios; 31st July 2014 at 10:02.
    Typing on mobile
    Excuse mspellings and strange auto erections
    --------------------------------------------------
    (current) Mains: Slackjoint (tos), Daraiios(sin) , Quorrin (DT)

    Yes the new store still blows

  2. #2

    Default

    Moved the thread to the correct sub-forum.
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  3. #3

    Default

    Check if you got these updates installed: KB2670838, KB2484033, KB2488113, KB2506928, KB2511250, KB2522422, KB2545698, KB2547666, KB2786081 and KB2799926. If you do, remove them.

    You can't have IE 10/11 installed and expect not to crash in Age of COnan.

  4. #4

    Default

    will do , thank you
    Typing on mobile
    Excuse mspellings and strange auto erections
    --------------------------------------------------
    (current) Mains: Slackjoint (tos), Daraiios(sin) , Quorrin (DT)

    Yes the new store still blows

  5. #5

    Default

    Its hosing on a dx file.

    First make sure your Video Card Driver is up to date. Check to see if any other game crashes. Run a virus scan with Malwarebytes Anti-malware. Its better imo to keep your windows up to date, I run AOC from 2 machines with all high priority updates installed, but with Windows 7, Windows 8 could be some of the problem.
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  6. #6

    Funcom

    If you are experiencing problems like this, you really should go to help.funcom.com and get the assistance you need.
    <table><tr><td><a href="http://www.funcom.com"><img src="http://forums-eu.ageofconan.com/images/avatars/funcom/transparent_logo_official_3.png" alt="Funcom" border="0"></a></td><td><span style="font-size: 10pt">Gray 'Tomium' Hogan</span><br><span style="font-size: 10pt;">Community Manager<br>@CM_Tomium</span><br>
    <span style="font-size: 7pt"><a href="http://www.ageofconan.com">Age of Conan Website</a> | <a href="announcement.php?f=2&a=1">Social Guidelines</a> | <a href="http://www.ageofconan.com/support">Customer Service</a><br></span></td></tr></table>

  7. #7

    Default

    Quote Originally Posted by Shax84 View Post
    Check if you got these updates installed: KB2670838, KB2484033, KB2488113, KB2506928, KB2511250, KB2522422, KB2545698, KB2547666, KB2786081 and KB2799926. If you do, remove them.

    You can't have IE 10/11 installed and expect not to crash in Age of COnan.
    Thanks shax. I ve been looking for these for a while

  8. #8

    Default

    ok its fixed , thx to all repliers
    Typing on mobile
    Excuse mspellings and strange auto erections
    --------------------------------------------------
    (current) Mains: Slackjoint (tos), Daraiios(sin) , Quorrin (DT)

    Yes the new store still blows

  9. #9

    Default

    Quote Originally Posted by Shax84 View Post

    You can't have IE 10/11 installed and expect not to crash in Age of COnan.
    this helped !
    Once i blocked the explorer , everything worked as intended , cheers
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  10. #10

    Default

    Quote Originally Posted by Audrey- View Post
    this helped !
    Once i blocked the explorer , everything worked as intended , cheers
    Happy to help. Internet Explorer 10 and 11 has at least one of the updates that make Age of Conan unstable as a prerequisite. Can't be sure right now but I think it is the KB2670838 that kept on getting installed even though I uninstalled and blocked it. Figured out that it was linked to the Internet Explorer updates and had to be installed if you wanted those as well. I use Komodo and Firefox for all my browsing needs now anyway.

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