No you did not try normal mode,you just said that there is no "crowd" or not enough for you to try the normal modes.So now player mentality of just wanting to do the "hM" to gear up is somehow funcom's fault.
As far as the HMs go they are not terribly hard ,the gear is above khitai gear and the only issue is you need to farm them intensively due to the luck based loot system to get full sets and even then you might not.Encounters are not even that hard to figure out and do ,the so called gear check is khitai gear which is fine since you get something better out of it and all that it needs is people willing to communicate and cooperate.I don't see how all this is so bad.A few adjustments are needed (silly enrage timers/health pools)but is not that bad as people make it seem.Another thing that could be adjusted is lockout timers.20h is bad at the moment ,not because it does nto allow extensive farming but because it makes it harder to form groups when players that are available have lockout on different stuff from yesterday and can't group up for those instances while having enough to form a group.