Proposing guidelines regarding downtime...

[Thewarden]

One thing is that you guys needed the merge to maintain a decent playerbase, that's positive and I support it fully. The lack of players cause frustration because of lack of raids, minigames or general socialisation. The merge is of those reasons vital for the game and I support it a 100%.

What I don't like about this is that you guys keep turning server off during primetime for your biggest population. Tonight it's a 30 min (supposedly) downtime and therefore not as bad as yesterday.
My constructive critism lays in the form of a changed plan for how you plan for a downtime and when to execute them. And don't you dare lock this thread as you did yesterday as that is just really annoying and arrogant.

Plan your downtime maintenances throughout one workday. Pick a time of the time, namely early US morning when you guys get to work in Montreal or wherever your HQ is now. That way you can give a proper "warning" for all players and it won't affect a tenth of players compared to what you do with these sudden downtimes with 30 min or even 15 minute warnings! That way, you would minimize the gametime penalties as not many players will be on during that time. You would also get to take servers down for a longer period of time and get a proper handle on what's wrong and proper time to actually fix it.

This time, I do hope you actually read through a post and actually take note of it instead of coming with some rather lame copypaste excuse and close the thread without giving any answer to the actual topic of the thread.

-Pallamaker, now a rather annoyed fan of AoC.

[Anubium]

Are these emergency downtimes or maintenance ones though? If they are finding major game bugs and fixing them on an as found and as needed basis, then that's one thing. If its a purely maintenance middle of the day thing then that's another can of worms.

I agree that some sort of reason for prime time EU down time would be nice to see posted.

[Anubium]

I just saw this posted:

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Funcom

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